Frequently Asked Questions
Everything you need to know about your Autel shopping experience.
How can I track my order?
Once your order has been dispatched, you will receive an email with a tracking number and a link to monitor your package's journey in real-time.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging with tags attached. Please visit our returns portal to initiate a request.
Do you offer international shipping?
Yes, Autel ships to over 50 countries worldwide. Shipping costs and delivery times vary by location and will be calculated at checkout.
How do I find the right size?
Each product page features a detailed size guide. We recommend measuring yourself and comparing your results to our chart to ensure the perfect fit.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, Google Pay, and interest-free installment options like Klarna and Afterpay.
Are your materials sustainably sourced?
Autel is committed to ethical fashion. We prioritize organic cotton, recycled fibers, and transparent manufacturing processes across our entire collection.